Terms of service

Terms of Service

Last updated: 24 August 2026

Welcome to Timeless. By accessing or using our website and purchasing products from Timeless, you agree to these Terms of Service.

General

Timeless reserves the right to update, change or replace these Terms of Service at any time. The latest version will be made available on this page.

You agree to provide accurate and current information when placing an order or creating an account.

Products

We make every effort to ensure that product descriptions, images, colours and sizing information are accurate. However, colours may appear slightly different depending on your device or screen.

Product availability may change without notice. We reserve the right to limit quantities or discontinue products where appropriate.

Orders

When you place an order with Timeless, you are making an offer to purchase the selected products.

We reserve the right to cancel or refuse an order where there is a genuine reason, including suspected fraudulent activity, pricing errors or stock availability issues.

If we cancel an order after payment has been received, we will provide an appropriate refund.

Pricing and Payment

All prices are displayed in Australian dollars unless otherwise stated.

Payment must be successfully received before an order is processed.

Timeless reserves the right to correct pricing or listing errors. If an incorrect price has been displayed, we may contact you before processing the order.

Shipping

Orders are dispatched using Australia Post.

We aim to dispatch ready-to-ship orders within approximately 1–3 business days.

Delivery times may vary depending on the destination and circumstances outside our control, including Australia Post delays.

We currently ship to Australia and New Zealand.

Returns and Refunds

Our Returns & Refunds Policy applies to all purchases.

Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies available to customers under the Australian Consumer Law.

Website Use

You agree not to misuse our website, attempt to gain unauthorised access to our systems, interfere with the operation of the website, or use our website for unlawful purposes.

All content on the Timeless website, including logos, designs, images, graphics, text and other brand materials, remains the property of Timeless or its respective owners and must not be reproduced or used without permission.

Limitation of Liability

To the extent permitted by law, Timeless will not be responsible for losses resulting from circumstances outside our reasonable control.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law, including the Australian Consumer Law.

Contact

If you have any questions about these Terms of Service, please contact Timeless using the contact details provided on our website.